Refund and Cancellation Policy
Last Updated: June 11, 2026
Overview
Martvalley Services is a service-based company specializing in software development and digital products, including AiUniverse.club. Given the nature of our work, we deploy dedicated resources, infrastructure, and technical effort for each project or service engagement. Our cancellation and refund policy reflects the commitment and resources involved in providing AiUniverse.club and related services.
Cancellation Policy
- Before Initiation of Work: You may request a cancellation before we have commenced work or activated the service. Please contact us promptly to process the request.
- After Initiation of Work: Once the service has been activated, resources allocated, or work has started, cancellations are not possible. Significant planning and technical allocation occur at the initiation stage.
Refund Policy
- Before Initiation of Work: Refunds may be considered if cancellation is requested before the service is activated or work has started.
- After Initiation of Work: Refunds are not available once the service has been activated or work has commenced due to resource commitment and operational costs.
Contact Information
For any questions regarding this Refund and Cancellation Policy, or to request a cancellation, please contact us at:
Email: info@martvalley.comWebsite: https://aiuniverse.club/